Information Charter
This page explains how we look after your personal information.
We collect and store information from you to:
- give you the right advice
- find your details if you need another service
- share with our partners so they can help you (we will ask you first)
- inform our research and campaigns
- share with funders to show the impact of the work we do
- find your details, however you contact us
When we ask for personal information, we promise to:
- make sure you know why we need it and how it will be used
- let you decide what you want to tell us
- consider how a use of your data might affect you, and get your consent where needed
When using your information, we will:
- keep it safe and make sure nobody sees it who should not
- take it very seriously if your information is not used properly or kept safe
- follow data protection laws that protect how information about you is used
- not share information without your permission, unless required to do so by law or it is the right and necessary thing to do
- not sell your personal information to commercial organisations for our gain
For further information, speak to us or see our privacy policy.
Your rights:
You can find out if we hold any personal information about you by making a request to us. If we do hold information about you, you can request we:
- give you a description of it
- tell you why we are holding it and how we’re using it
- tell you who could see it
- give you a copy of the information we hold about you
- delete or stop using your data, if you ask us to
- update or change your information
- let you move your data elsewhere or from elsewhere to us