Citizens Advice Telford & the Wrekin

Help to Claim

Citizens Advice Telford and the Wrekin are the lead providers of the Help to Claim service in Mercia, and we are here to help.


Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.

Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)


Chat to an adviser online:

For online advice visit: