Citizens Advice Telford & the Wrekin

Free information and advice, whoever you are, whatever the problem.

We provide information and advice on areas including: Benefits, Consumer, Debt, Discrimination, Employment, Housing, Immigration, Legal and Relationships.

We operate a service that is free, confidential, impartial and independent and it is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

Coronavirus Information

Citizens Advice Telford & Wrekin is here for you all through lockdown and beyond.

Contact Citizens Advice Telford & The Wrekin today for free, confidential advice on any of the issues listed above. 



Phone: 01952 567193     *We never make unsolicited phone calls. For help on unwanted phone calls please visit here. 

Advice Line: 0808 278 7988

Write: 40 Tan Bank, Wellington, TF1 1HW

If you need a food parcel, call us on: 01952 567174

National Advice Website:















When visiting us you can browse for information yourself or if you’d like to discuss your enquiry one of our volunteers will be happy to help.

Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or by email. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you. FIND OUT MORE

Volunteering with a local Citizens Advice is a great way to pick up skills, make friends and feel part of an enthusiastic team.


Volunteering can be fantastic fun and hugely rewarding.


We are an independent charity and rely on the support of people like you. With a Citizens Advice in the community, people always have somewhere to turn in times of crisis.

However, demand for our service is constantly growing and we look to the generosity and support of the public and local companies to help us to maintain our service. Can you help us? Find out more.